Oswego County Public Information Office, 46 East Bridge St., Oswego, NY 13126

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January 12, 2015

Sign Up for Hyper-Reach Emergency Notifications

Oswego County residents who would like to receive emergency notifications through their wireless phones are reminded to sign up for the Hyper-Reach Broadcast Notification Service through Oswego County's E 9-1-1 Emergency Communications Department.

E 9-1-1 uses Hyper-Reach, which is capable of sending a message to targeted households at a rate of 10,000 telephone numbers per hour, to notify residents of community alerts and local emergencies. Landline phone customers don't need to register because their numbers are provided by the telephone companies that serve Oswego County.

"We have used Hyper-Reach for several years to notify residents in targeted areas", said Michael Allen, E 9-1-1 Emergency Communications Department director. "The system has been utilized to notify the public to evacuate during hazardous materials incidents and police standoff situations. Most recently, the system was instrumental in locating a missing 2-year-old child. The system is also used for general notifications such as during aerial spraying for mosquitoes, and other instances when large numbers of the population need to be notified or evacuated.

"We are certain a great many residents haven't registered their wireless telephones," said Allen. "This was evidenced following a calling campaign during an ammonia leak in Fulton. The incident commander requested an evacuation campaign for a distance in all directions. After learning about the incident the following day, many residents called the Emergency Communications Department wondering why they had not received the evacuation order. Each one of these people only had a wireless telephone, no hard line telephone."

Residents who would like to receive community alerts by wireless phones, text messages and TTY may register for Hyper-Reach notification on the Oswego County website at secure.hyper-reach.com, or they may contact the E 9-1-1 administrative office at 349-8215 or 1-800-679-3911 and request a registration form.

If no one is home, the Hyper-Reach system will leave a message on an answering machine. If the telephone number is busy, or there is no answer, the system will make repeated attempts to reach the telephone number.

The service was purchased for Oswego County in 2006 by Entergy Nuclear and Constellation Energy.

"We're grateful to our community partners for purchasing this service for our department," said Allen. "Hyper-Reach is a valuable tool that can be utilized to help make Oswego County a safer place to live."

Information provided when registering for Hyper-Reach will not be used for any purpose other than community announcements.


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