Oswego County Public Information Office, 46 East Bridge St., Oswego, NY 13126

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March 10, 2017


Wireless Phone Customers Are Reminded to Sign Up for Hyper-Reach Emergency Notifications

OSWEGO COUNTY - Oswego County residents who would like to receive emergency notifications through their wireless phones are reminded to sign up for the Hyper-Reach Broadcast Notification Service through Oswego County's E 9-1-1 Emergency Communications Department.

The Hyper-Reach service is used to notify residents of community alerts and local emergencies. The system, which is activated through E 9-1-1, is capable of sending a message to targeted households at a rate of 10,000 telephone numbers per hour.

"We have used Hyper-Reach for several years to provide emergency information to residents in targeted areas," said Kevin Pooley, Deputy Director of the E 9-1-1 Emergency Communications Department. "The system has been used to help locate missing persons, evacuate a neighborhood during a hazardous materials incident, and in police standoff situations. The system is also used to notify targeted geographic areas during aerial spraying for mosquitoes and in other instances when large numbers of the population need to be notified or evacuated."

Residents who would like to receive community alerts by wireless phones, text messages and TTY/TDD may register for Hyper-Reach notification on the Oswego County website under the Links Column of the oswegocounty.com home page, or if you do not have internet access, you may request a registration form by calling the E 9-1-1 administrative office at 315-349-8215 or 1-800-679-3911.

Landline phone customers don't need to register for Hyper-Reach because their numbers are already provided to E 9-1-1 by the telephone companies that serve Oswego County.

If no one is home, the Hyper-Reach system will leave a message on the customer's answering machine. If the telephone number is busy or there is no answer, the system will make repeated attempts to reach the telephone number.

The service was purchased for Oswego County in 2006 by Entergy Nuclear and Exelon, the companies that own the nuclear power plants at Nine Mile Point.

"Hyper-Reach is a valuable tool that we utilize to help make Oswego County a safer place to live. We're grateful to our community partners for purchasing this service for our department," said Pooley. Information provided by customers when registering for Hyper-Reach is not used for any purpose other than emergency community announcements.


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