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800-596-3200 Citizen Request

Child Support & Enforcement

Contact information:
All calls for child support related matters go to the call center:

Or, you may e-mail or fax the local office:
Fax: 315-963-5559

For information regarding the Child Support Program or to check your account online:

Address to mail child support payments:
Oswego County Support Collections Unit
PO Box 15363
Albany NY 12212-5363
(Please write your 9-digit account number on all payments)
Do you need help collecting child support? The child support program can help:
  • Find an absent (non-custodial) parent
  • Establish legal fatherhood for a child
  • Get a support order from court, including medical support
  • Collect child support payments from an absent parent
  • Enforce court orders when child support is not paid
Any custodial parent or guardian who needs them is eligible for child support services.