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800-596-3200 Citizen Request

Frequently Asked Questions

Why does 911 ask so many questions?

Does the time I take answering questions delay the dispatch of emergency units?

When will help arrive?

Can I text message or instant message 911?

Can Automatic Telephone Tape Dialers call 911?

Are there any other telephone lines answered at the 911 center other than 911?

Do I really need to have my address number on my home or business?

Can I just have my address number on my mailbox?

If I accidentally call 911 can I just hang up?

What should I do if I am unhappy with the service I received from calling 911?