most requested services

Latest News Departments Tax Info Apply For... Covid-19 Info

stay connected


Contact Us

800-596-3200 Citizen Request

Department of Social Services

If your residence and/or mailing address has changed over the past two years since the start of the public health emergency, please notify us of this address change.  When the public health emergency ends, it will mean that Medicaid renewals will again be mailed to recipients and must be returned to continue coverage.
If your plan is through NY State of Health (the Marketplace) you may report an address change by calling 1-855-355-5777
If your coverage is through a Medicaid case with Oswego County DSS you may report an address change by emailing or calling 315-963-5463.

For assistance with back rent and utilities due to COVID-19, please see this informational video regarding ERAP: 
in English   
in Spanish
Information and updates are available at:

DSS Mission

The mission of the Oswego County Department of Social Services is to strengthen families, assure safety, promote self-sufficiency and improve the quality of life in our community.

DSS Vision
Oswego County DSS is a reputable group of skilled and influential professionals that engages all available resources to protect our community's most vulnerable and assist them in accessing opportunity, resources and supports so that all may reach their greatest potential.

Please navigate our menu to the left for information regarding our programs and services.

Links to local, state and federal resources